Sahan Community Network · Toronto
Women & Family Support
Support for you. Support for your family.
Finding help can be difficult when you are new to Canada, do not know which service to contact, have limited English, or are caring for children while dealing with other problems. Sahan Community Network helps women and families find trusted services and understand how to access them.
You can use this page yourself. You can also contact Sahan if you need help finding the right service. You do not need to know the name of the program you need. Tell us what you are trying to deal with. We can help you find where to start.
Sahan provides information, navigation, document support and referrals. Sahan is not an emergency service, hospital, medical clinic, counselling service, shelter or law firm. Sahan does not provide legal representation through this community service. When legal advice or representation is required, Sahan can help identify Legal Aid Ontario, a community legal clinic or an independent qualified professional.
Get Help Now
If someone is in immediate danger, call 911.
Call 911 when there is immediate danger to someone’s life or safety, serious violence, a serious medical emergency, an unconscious person, or another situation requiring police, fire or ambulance assistance.
Domestic or Intimate-Partner Violence
You do not have to decide today whether to leave your relationship. You can speak privately with someone about what is happening, learn about your options, make a safety plan and find shelter or other support.
Assaulted Women’s Helpline — Ontario
Ontario: 1-866-863-0511 | GTA: 416-863-0511 | Mobile: #SAFE (#7233)
Available 24 hours a day, seven days a week. Free and confidential. Support is available in more than 200 languages.
Ontario supports for survivors of violence
French-language violence support — Fem’aide: Call or text 1-877-336-2433. Available 24/7 for Francophone and French-speaking women.
Sexual Assault
If you need urgent medical attention or are in immediate danger, call 911 or go to a hospital emergency department. Ontario has specialized Sexual Assault/Domestic Violence Treatment Centres. Community sexual-assault organizations also provide confidential support and referrals.
Human Trafficking or Exploitation
Canadian Human Trafficking Hotline: 1-833-900-1010 — 24/7 and confidential. Support is available in more than 200 languages by telephone. The hotline is not a police or law-enforcement agency.
Canadian Human Trafficking Hotline
Suicidal Thoughts or Mental-Health Crisis
If there is immediate danger, call 911. If you or someone you know is thinking about suicide, call or text 988 anywhere in Canada. The 9-8-8 Suicide Crisis Helpline is available 24 hours a day, every day.
9-8-8 Suicide Crisis Helpline
Emergency Shelter — Toronto
Toronto Central Intake: 416-338-4766 | 1-877-338-3398 | or call 311. Central Intake operates 24/7 and connects people experiencing homelessness with emergency accommodation and other homelessness services.
Toronto Central Intake
A Child May Be Unsafe
If a child is in immediate danger, call 911. Concerns that a child may need protection should be directed to the children’s aid society serving the child’s area. Sahan can help a person locate the appropriate agency. Sahan does not investigate child-protection concerns.
Ontario child protection information
Poisoning or Suspected Overdose
If the person is unconscious, having seizures, having serious difficulty breathing or is otherwise in immediate medical danger, call 911. Ontario Poison Centre: 1-800-268-9017 | 416-813-5900
Ontario Poison Centre
What Do You Need Help With?
Pregnancy & Maternal Health
You Think You May Be Pregnant. Where Do You Start?
You do not have to understand Ontario’s healthcare system before asking for help. If you think you may be pregnant, you can contact a family doctor, nurse practitioner, midwife, sexual-health clinic, community health centre or other qualified healthcare provider. A healthcare professional can confirm a pregnancy and discuss prenatal care.
If you do not have a family doctor, do not have OHIP, or do not know where to go, services may still be available.
Midwifery, Toronto Public Health, and care without a family doctor
Midwifery in Ontario. Midwives are primary-care providers for healthy pregnancy, birth and the first six weeks after birth. You do not need a physician referral. Ontario-funded midwifery care is not dependent on having OHIP coverage. Contact a midwifery practice as early in pregnancy as possible because spaces can fill. Midwifery in Ontario
Toronto Public Health provides free pregnancy and parenting programs. You do not need an OHIP card to access these public-health supports. Telephone: 416-338-7600. Toronto pregnancy and parenting resources
Healthy Babies Healthy Children — Toronto is a free, voluntary home-visiting program. It can support eligible families during pregnancy and the early years. Interpretation is available. An OHIP card is not required. Toronto Healthy Babies Healthy Children
Bump to Baby — Toronto. Toronto Public Health offers the free Bump to Baby online prenatal program for expectant parents living in Toronto.
No family doctor? Health811: Call 811 for free health advice and healthcare navigation. Translation support is available. Health811. Health Care Connect: people with a valid Ontario health card who need a family doctor or nurse practitioner can register at 1-800-445-1822. Find a family doctor or nurse practitioner
Public-health programs, community health centres and Ontario-funded midwifery may provide options for people who do not have OHIP. Eligibility differs by service. Sahan can help identify an appropriate local provider. Do not delay urgent medical care because you are unsure about insurance.
A qualified healthcare provider can discuss prenatal examinations, prenatal vitamins, nutrition, medications, pregnancy symptoms, screening, childbirth preparation, high-risk pregnancy care and other health questions. This website does not provide individualized medical instructions.
Pregnancy loss can affect people physically and emotionally. A family doctor, midwife, obstetrical team, hospital or qualified mental-health professional can help connect someone with appropriate care and grief support.
After your baby is born, you can ask for support with postpartum recovery, breastfeeding, formula or other infant feeding, sleep, adjusting to parenthood, infant development, anxiety, depression or feeling overwhelmed. If there is immediate danger or thoughts of suicide, call 911 or call/text 988.
Women’s Physical, Sexual & Reproductive Health
Women may need healthcare at different stages of life. You can ask for help finding a provider who makes you feel comfortable. Services may include family medicine, menstrual concerns, contraception, family planning, pregnancy testing, STI testing, cervical screening, breast screening, menopause care and sexual-health services.
Sexual health clinics, breast screening, female genital cutting, dental and vision costs
Toronto Sexual Health Clinics provide free and confidential services. A referral or OHIP card is not required. Services include STI/HIV testing and treatment, birth-control counselling, low-cost contraception, emergency contraception, pregnancy testing and referrals. Appointments are required for many services. Central appointment line: 416-338-1234. Toronto Sexual Health Clinics
Breast screening. Ontario expanded average-risk breast screening eligibility to age 40 in October 2024. Screening needs differ by age and risk. Ontario Breast Screening Program: 1-800-668-9304. Ontario breast screening information
Female genital cutting. Some women who have experienced female genital cutting may have health concerns involving pain, menstruation, sexual health, pregnancy or childbirth. You deserve respectful healthcare without judgment. Sahan can help locate a qualified healthcare provider. No woman should be pressured to discuss experiences she does not wish to discuss.
Public programs may help with some dental, vision and prescription costs depending on age, income, disability, insurance status and the program. Call 211 for community programs or Health811 for healthcare navigation.
Safety, Domestic Violence & Abuse
Abuse does not have to involve hitting. It can include physical or sexual violence, threats, verbal or emotional abuse, controlling money, taking identification or travel documents, monitoring a phone, isolation, stalking, coercive control, forced marriage, threats involving children, or threatening someone because of their status in Canada.
You can ask for information even if you are not ready to leave. Speaking with a confidential service does not mean that you must end your relationship or make a police report. A trained worker can help you understand your options and develop a safety plan.
Family Court Support Workers help victims and survivors of domestic violence who are involved, or may soon become involved, in the family court process. They can provide information about the court process, safety planning, referrals and practical support. They do not provide legal advice. Find a Family Court Support Worker
Legal Aid Ontario — Domestic Violence. Toll-free: 1-800-668-8258 | GTA: 416-979-1446. Legal Aid Ontario — Domestic Violence
Children, Parenting & Childcare
Raising children in a new country can involve unfamiliar schools, childcare systems, benefits and government programs. Sahan can help parents find the right starting point.
- Toronto Child Care Fee Subsidy: 416-338-8888. Eligible families may receive help paying for licensed childcare. Apply early because wait times may apply. Toronto child care support
- EarlyON Child and Family Centres offer free programs for children from birth to age six and their parents or caregivers. Toronto EarlyON centres
- One Stop Talk: 1-855-416-8255 — free, confidential mental-health support from registered clinicians for children and youth under 18. Interpretation can be requested. One Stop Talk
Parents can ask their child’s school about registration, special-education services, an Individual Education Plan, educational assessments and transition planning. Sahan can help parents locate school-board information and organize documents, but school and special-education decisions are made through the education system.
Parents who are worried about a child’s substance use can use Sahan’s Youth Substance-Use Prevention & Family Resources page. For peer pressure, unsafe situations, violence or online exploitation, use Youth Safety, Peer Pressure & Positive Choices.
Autism, Disability & Caregiver Navigation
A diagnosis does not automatically connect a family to every available service. If your child has autism or another disability, there may be several systems to contact: healthcare, school, children’s disability programs, autism services and adult developmental services planning.
Ontario Autism Program, school IEPs, SSAH, ACSD, and the age 16–17 adult-services checklist
Ontario Autism Program. Children and youth who live in Ontario, are under 18 and have a written autism diagnosis from a qualified professional can register. Services continue until age 18. AccessOAP: 1-833-425-2445. Ontario Autism Program
Ask the school about special-education services and an Individual Education Plan (IEP). Ontario Individual Education Plans
Special Services at Home (SSAH) provides funding to eligible Ontario families caring for a child under 18 with a developmental and/or physical disability. Special Services at Home
Assistance for Children with Severe Disabilities (ACSD) provides financial assistance to eligible families caring for a child under 18 with a severe disability. As of July 1, 2026, eligible families can receive between $25 and $678 per month, depending on program rules and family circumstances. Assistance for Children with Severe Disabilities
My Child Is 16 or 17 and We Have Not Connected to Adult Services
- Contact Developmental Services Ontario (DSO). Start at age 16. Adult services do not start until age 18. An autism diagnosis by itself does not automatically establish DSO eligibility.
- Check the Ontario Autism Program file. OAP services are for eligible children and youth until age 18.
- Review the school IEP and transition plan. Students age 16 or older must be consulted in developing their IEP where it applies.
- Check SSAH and ACSD. These are children’s programs and end at adulthood.
- Start ODSP planning. A person under 18 can start the ODSP application process up to six months before the 18th birthday. Ontario Disability Support Program
- Ask DSO about the Passport Program for eligible adults age 18 or older. Current Ontario rules provide a minimum annual Passport allocation of $5,500 for eligible recipients, with additional funding depending on assessed needs and available resources. Ontario Passport Program
- Check federal disability benefits, including the Disability Tax Credit. Eligibility for one program does not automatically mean eligibility for another.
- Get legal information if decision-making is a concern. Turning 18 does not automatically remove a person’s legal right to make decisions. Capacity is a separate legal issue.
Mental Health, Trauma & Wellness
Women may experience stress because of pregnancy, parenting, violence, bereavement, family separation, war, displacement, migration, isolation, caregiving or financial problems. Asking for help does not require a diagnosis.
Health811: 811 — healthcare advice and navigation. 211 Ontario: 211 — community and social-service navigation. 9-8-8: call or text 988 — suicide crisis support.
If substance use is the main concern, see Youth Substance-Use Prevention & Family Resources.
Housing, Income & Essential Needs
- Toronto Rent Bank provides grants to eligible Toronto residents who are behind on rent or need help with a rental deposit. Application support: 416-397-7368. Toronto Rent Bank
- Ontario Works and ODSP: Social Assistance Support Line 1-888-999-1142. Ontario social assistance
- Ontario Electricity Support Program: 1-855-831-8151. OESP and LEAP
- Employment Insurance maternity and parental benefits: EI maternity and parental benefits
- Use 211 Ontario for food banks, meal programs, clothing, furniture and other community supports.
Legal Information & Family Support
Legal and family problems can become more difficult when they involve violence, children, housing or financial dependence. Sahan provides legal information, navigation, document support and referrals. When legal advice or representation is required, Sahan can help identify Legal Aid Ontario, a community legal clinic or an independent qualified provider.
See Legal Information, Navigation & Notary Services and Understanding the Criminal Justice System.
If a woman experiencing abuse is being threatened about her status in Canada, identification documents or access to government services, she can seek confidential safety and legal information. Sahan can help identify Legal Aid Ontario, a community legal clinic, victim services or an independent qualified provider.
Sahan Community Network is a nonprofit community organization. This service focuses on legal information, navigation, document support and referrals. Sahan does not represent community members through this service. Community members remain free to choose their own lawyer, paralegal, clinic or other legal service provider.
Seniors & Older Women
Older women may need help navigating healthcare, home care, benefits, transportation, housing, food programs, caregiver services, elder abuse supports or technology.
Ontario Health atHome coordinates home and community care. Telephone: 310-2222 — no area code required. Ontario Health atHome
Seniors Safety Line: 1-866-299-1011 — a free, confidential 24/7 service for Ontario seniors experiencing or at risk of abuse. Support is available in more than 200 languages. Ontario elder abuse information
Call 211 for local seniors’ programs.
How Sahan Can Help
You do not have to navigate everything alone. Sometimes the hardest part is figuring out which office to contact. Sahan staff and volunteers may be able to help you:
- identify the service that fits your situation
- understand publicly available information
- find interpretation or language assistance
- help organize forms and supporting documents for eligible government and community services where appropriate
- help make telephone calls or online inquiries with the service user
- book appointments where permitted
- print, scan, upload and organize documents, including from the service user’s own account when appropriate
- access a computer or internet connection
- connect people with Legal Aid, community legal clinics, qualified community agencies or independent professionals when appropriate
You can bring us a letter or government document you do not understand. You can tell us what problem you are trying to solve even if you do not know the name of the program.
Toronto
Sahan Community Network
1735 Kipling Avenue, Lower Level, 101, Toronto, Ontario M9R 2Y8
Telephone: +1 416-668-9156
Ask Sahan for Help
Verified resource directory
External organizations operate independently from Sahan. Confirm current information directly with the provider. Resources last reviewed: August 23, 2026.
911 Emergency Services
Police, fire and ambulance for immediate danger. Call 911.
9-8-8 Suicide Crisis Helpline
Assaulted Women’s Helpline
1-866-863-0511 · GTA 416-863-0511 · #SAFE (#7233). Ontario survivors of violence
Fem’aide
Call or text 1-877-336-2433.
Canadian Human Trafficking Hotline
Ontario Poison Centre
211 Ontario
Dial or text 211. 211ontario.ca
Health811
Call 811. health811.ontario.ca
Toronto Central Intake
Legal Aid Ontario — Domestic Violence
Seniors Safety Line
Important Information
Sahan Community Network provides general information, navigation, document support and referrals. Information on this page is not medical diagnosis or treatment, counselling, emergency intervention or individualized legal advice.
Health decisions should be discussed with an appropriate healthcare professional. When legal advice or representation is required, Sahan can help identify Legal Aid Ontario, a community legal clinic, a lawyer, a paralegal or another qualified provider. Community members remain free to choose their own legal representative.
Sahan is not a hospital, medical clinic, emergency service, shelter, police service or crisis line. If someone is in immediate danger or experiencing a life-threatening emergency, call 911.
Programs, eligibility requirements, telephone numbers and service availability can change. Contact the service provider directly to confirm current information.
Resources last reviewed: August 23, 2026